Privacy Policy
Effective Date: June 13, 2026
At Darlin' Dogs, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or participate in our rewards program.
1. Information We Collect
We collect information that you provide directly to us, as well as information automatically collected when you navigate our site.
- Personal Information You Provide: This includes your name, shipping address, billing address, email address, phone number, and account passwords. If you sign up for our Darlin' Rewards loyalty program, we also track your points and tier status.
- Payment Information: When you make a purchase, your credit card details or other payment information is collected and processed by our secure, third-party payment processors. We do not store your full payment card details on our servers.
- Device and Usage Data: We automatically collect certain technical information when you visit our site, including your IP address, browser type, operating system, referring URLs, and details about how you interact with our website (such as pages viewed or items placed in your shopping cart).
2. How We Use Your Information
We use the information we collect for various business purposes, including to:
- Process, fulfill, and ship your orders.
- Manage your account and administer the Darlin' Rewards program.
- Send you order confirmations, shipping updates, and customer service responses.
- With your consent, send you marketing emails, newsletter updates, and exclusive product drops.
- Optimize and improve our website experience and product offerings.
- Prevent fraudulent transactions and monitor against security threats.
3. Sharing Your Information
We do not sell your personal information. We only share your data with trusted third-party service providers who help us run our business, including:
- E-commerce Platforms & Hosting: To power our online storefront.
- Shipping & Fulfillment Partners: To deliver your orders to your doorstep.
- Payment Processors: To securely process your transactions.
- Marketing & Analytics Partners: To help us understand our audience and send relevant newsletter updates (you can opt out of marketing emails at any time using the "Unsubscribe" link).
We may also disclose your information if required to do so by law, or to protect the rights, property, or safety of Darlin' Dogs, our customers, or others.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to keep track of your shopping cart, remember your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features of our website.
5. Data Security
We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal data, including:
- The right to access the personal information we hold about you.
- The right to request that we correct or delete your personal information.
- The right to opt-out of marketing communications.
To exercise any of these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by updating the "Effective Date" at the top of this policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Darlin' Dogs Email: hello@darlindogs.com
Website: www.darlindogs.com
